Privacy Policy

Privacy Policy
 Introduction
This Privacy Policy describes how TECH MANTRA and its affiliates (collectively "TECH MANTRA, 
we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our 
website techmantra.co (hereinafter referred to as Platform). Please note that you may be able to browse 
certain sections of the Platform without registering with us.We do not offer any product/service under 
this Platform outside India and your personal data will primarily be stored and processed in India. By 
visiting this Platform, providing your information or availing any product/service offered on the 
Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms 
of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of 
India including but not limited to the laws applicable to data protection and privacy. If you do not agree 
please do not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services or otherwise interact with 
us during the course of our relationship.and related information provided from time to time. Some of the 
information that we may collect includes but is not limited to personal data / information provided to us 
during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile 
number, email IDand/or any such information shared as proof of identity or address. Some of the 
sensitive personal data may be collected with your consent, such as your bank account or credit or debit 
card or other payment instrument information or biometric information such as your facial features or 
physiological information (in order to enable use of certain features when opted for, available on the 
Platform) etc all of the above being in accordance with applicable law(s) You always have the option to 
not provide information, by choosing not to use a particular service or feature on the Platform. We may 
track your behaviour, preferences, and other information that you choose to provide on our Platform. 
This information is compiled and analysed on an aggregated basis. We will also collect your information 
related to your transactions on Platform and such third-party business partner platforms. When such a 
third-party business partner collects your personal data directly from you, you will be governed by their 
privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or 
the content of their privacy policies, and we request you to read their privacy policies prior to disclosing 
any information. If you receive an email, a call from a person/association claiming to be TECH 
MANTRA seeking any personal data like debit/credit card PIN, net-banking or mobile banking 
password, we request you to never provide such information. If you have already revealed such 
information, report it immediately to an appropriate law enforcement agency.
Usage- We use personal data to provide the services you request. To the extent we use your personal data 
to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to 
assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to 
resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, 
and updates; customise your experience; detect and protect us against error, fraud and other criminal 
activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as 
otherwise described to you at the time of collection of information. You understand that your access to 
these products/services may be affected in the event permission is not provided to us.

Sharing- We may share your personal data internally within our group entities, our other corporate 
entities, and affiliates to provide you access to the services and products offered by them. These entities 
and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may 
disclose personal data to third parties such as sellers, business partners, third party service providers 
including logistics partners, prepaid payment instrument issuers, third-party reward programs and other 
payment opted by you. These disclosure may be required for us to provide you access to our services and 
products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate 
our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal 
activities related to our services. We may disclose personal and sensitive personal data to government 
agencies or other authorised law enforcement agencies if required to do so by law or in the good faith 
belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal 
process. We may disclose personal data to law enforcement offices, third party rights owners, or others in 
the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy 
Policy; respond to claims that an advertisement, posting or other content violates the rights of a third 
party; or protect the rights, property or personal safety of our users or the general public.